Customer Testimonials
Friendly staff. Good service.
Very happy with our purchase, top of the line experience from the beginning to driving off the lot in our 2023 MDX. Kudos to Christoper and his associates.
Excellent experience from start to finish. Christopher is a fantastic salesperson to work with, very knowledgeable and professional. I especially appreciated his no-pressure approach and willingness to work with me on the things I told him were important to me. Becky was a complete pro on the finance side and took the time to explain everything while getting through the process quickly. Would absolutely buy from them again!
We found Ron Tonkin Acura service department to be prompt and competent.
Just bought the 2025 Acura MDX Type-S, black on black. This car is awesome, and the people at Ron Tonkin Acura made it possible, comfortable and they’re very professional. Thanking Tristin for helping us through the buying experience even days before the Type-S arrived. This guy is awesome! Thank you guys! Love the new car!
Fantastic service every time I come here.
Shelly is a rockstar. Thank you so much for your stellar customer service.
Greeted at the door! Told our appointment was soon. Offered refreshments. All involved were friendly and very helpful. Could not have asked for more.
Refinanced our leased car today with Becky. She was excellent to interact with and made the experience pleasant and quick. Thanks so much Becky and thanks Jim for recommending that we do this. Ed &David
I had an excellent experience with Shawn Freeman when checking out & trying out my new RDX Advanced Pkg. I came in looking for this car in particular & frankly he helped me see the price was worth it for a short senior with back & leg issues. Called him back after 3 days & he was able to expedite the closing while I was at home & let me know when to come in to sign papers & go over the car. Quick service & very happy with the complete experience. Sandy Harbaugh
We had a great experience with Jose. We called late on Saturday. They had the car ready for us when we showed up and made the transaction smooth.
Great service, very acute attention to details. The waiting area had great amenities.
Had a great experience!
I was on the fence with trading in my Subaru Ascent, I absolutely loved my car, but I was considering a step up, and after seeing and test driving the new Acura MDX, I was in love all over again, maybe this time it was infatuation. I had been a Honda loyalist for many years, and have always loved the quality of their vehicles, but never thought about giving Acura a whirl. What really made this a 5 star experience was the awesome opportunity I had to work with Christopher, salesman, and Joe, sales manager, they were the icing on the ...
Great experience. Low pressure. Very knowledgeable salesperson.
Shem was an absolute gem!! His communication ahead of my visit was spot on, he wasn’t pushy or overbearing. The day of my appointment, he had the SUV ready for me to view & test drive. He was personable, professional & very patient as there were some hiccups in closing the deal. I’d also be remiss to not acknowledge Becki in finance who was equally as awesome. In the end, I was able to drive home in my new RDX as a very happy customer.
These folks are super friendly and helpful, especially Tristin and Becki! They were able to help me finalize my decision on what vhehicle I wanted, explained the paperwork and legal stuff thoroughly, and made this a significantly less shoping experience than I was expecting. As a bonus, I needed to register my car in Alaska, and they were able to get that process started just as easily as if it were for Oregon!
Timely, professional, efficient.
Dealerships often have a negative stereotype, but this one sticks to their service statement and does a phenomenal job with their work. I have had nothing but positive experiences both times Derrick F has serviced on my car, he is thorough and so kind. I 1000% recommend Ron Tonkin Acura for purchasing a car and taking it back to them for service/maintenance.
Very helpful employees. Chris and Donavan were great.
Fast, efficient, friendly and professional. I’ve always been impressed with the level of service I’ve received here. I’d highly recommend this dealership.
Great!
Let me start with,I am a single women navigating retirement. Driving a stick shift was nolonger an option, and Ron Tonkin Acura made it easy. Jose was my salesman and he was so kind, patient,and understanding with all my question, concerns and fears. After my first visit I looked around at many other vehicles in town.(just to be sure but soon realized I had found the one I was meant to have that very first day with Jose. I made my offer and after a few Conversations I was handed the keys to my new car. You ...
Easy and fast buying experience. Jose was very helpful and knowledgeable.
I always have a great experience, James is terrific!
Service is always efficient, personalized, and exceptional. They even open the door for you when you walk in, know your name, and have all paperwork ready. I like the area to wait with a TV, espresso, and doughnuts. Text updates when it is complete allowed me to take a walk while the oil change was completed. One of the best service experiences that still exists today.
Service department is excellent. They always exceed expectations. We have used this dealership for years.
Brought my car in for service to repair a broken cylinder lock in my MDX door after someone tried to break in with a screwdriver. Was also having trouble with a perpetually dead car battery and faulty key fob. Derrick and James in service center were able to diagnose the problem immediately (one issue actually caused the 2nd and 3rd issue) and able to scrounge up a loaner car for me last minute despite not having a reservation. Greatly appreciate their assistance.
Always had a great experience with this dealership. I highly recommend it!
I have had two acuras in recent years. Both serviced at Ron Tonkin Acura. James in the service department has been great over the years. Alway a good experience working with him.
I have a 2005 Acura MDX that I bought from Ron Tonkin Acura. They have serviced this vehicle for 19 years and have done an excellent job. When I purchased this vehicle I bought lifetime oil lubrication. They have honored this lifetime lubrication for 19 years and I really respect them for that. I highly recommend their service department.
Ron Tonkin Acura provided a loaner vehicle while waiting for a part for the car, 8 month wait. Very thankful for communication and return of the car
Easy scheduling, did what they said they would, and were very friendly. The service was quicker than expected.
Service was excellent
As always, a great experience.
Best service experience I've ever had!!
We purchased an Acura RDX. Upon arrival we were greeted by Tristin. He was very helpful and explained to us in detail about the vehicle. The whole purchasing process was smooth. I would highly recommend if you’re looking to purchase. All salespeople were very nice and knowledgeable.
5 stars, I was changing fluids in my acura RDX 2017, accidentally opened up the front transfer case instead of transmission, oh well, needed both, did the transmission fluid but did not have front transfer case fluid. Ran to Ron Tonkin at 3:40 pm on Saturday, parts closed but GM able to have Jacob (technician) help me and able to track down a qt of correct fluid and get me on my way. Huge kudos as now can fix my fluids, get the car going and give wife back her car and the world spins better. Thanks Jake
Super friendly and helpful staff!
Received excellent service from Syed and the entire sales team. Thanks for a great deal!
It was our first time at this dealership and everyone has been super helpful and easy to work with.
Everyone was nice and professional. I worked with the guys at Ron Tonkin Acura years ago and became a returning customer due to their service.
The employees are very nice and helpful. My experience as always with Tonkin is a 10
We’ve been doing business at Ron Tonkin Acura for over 15 years now and I can’t think of one experience that wasn’t anything short of perfect. The service department is unlike any I’ve encountered. Absolutely outstanding. We had an alternator short out and although they had a full schedule, they were able to service our car the same day. Shelly was an absolute delight and went above and beyond for us. Thank you, Shelly for such a great experience! When it’s time for a new car, which may be a while since the service department takes ...
Go see Steve Kaney great customer service,
Great service advisor-Shelly. Service on car was thorough and efficient.
I was able to call and make an appointment on Thursday for Tuesday morning. They were fast, and efficient. I will definitely be back.
My recent experience with purchasing a new Acura at Ron Tonkin Acura was exceptional!!! Big thanks for Tristin, our sales person - Great Job man! Highly recommended if you are from Portland area and shopping for a car!
I was trading in a used car and upgrading to a newer SUV, and the whole process was as smooth as silk. I very quickly got a test drive and then went into the dealership and before I knew it, I had a really great financing offer and a decent trad-in offer for my old car.
Mike was great!
Great team. I didn't have to choose Acura dealership to change transmission oil because it's way too expensive (could have done it at local mechanic shop), but I ended up doing it out of convenience. They were great and gave me a software upgrade for free!! Glad they figured out the issue behind engine light coming on and replaced faulty plug!! Thank you 😁
Great experience with top notch, professional and friendly service.
My recent experience at this dealership was extremely positive. Everyone from the sales team, folks in finance and the repair squad are super professional. They don’t trick their customers into enrolling in various “offers” and provide all the information needed to make an informed decision. The stellar customer service continues even after the car has been driven off the lot and they were quick to help me resolve an issue I ran into much later. I highly recommend their services to interested folks. A huge shoutout to Shem for going above and beyond during the entire process!
Great customer service, very accommodating and professional. Clear on recall services to be performed on my 2020 MDX SH-AWD. Also willing to provide assistance with understanding and operating some of the more complicated technical issues with the infotainment system - even after years of ownership I continue to find this “advanced” system to be highly non- intuitive and not user friendly to the point of being enormously frustrating. They helped me to understand the systems a bit better and reduced some confusion/agitation. The MDX is a great performance vehicle, but beware of accepting an overly complicated Technology Package; navigation, cruise ...
This was a great experience. Not only did they do a great job fixing the issue but Derrick was responsive and even helped get Acura to pay part of it.
Quickly diagnosed the problem, had it fixed within 2 hours. Everyone professional and helpful.
We worked with Shem and had a great experience. He was very communicative ahead of our appointment and the car was ready for us when we arrived.
James and Jacob were amazing!! Great customer service and maintenance on my TL!! I love my Acura🩷🩷
The service team did an excellent job of diagnosing the problem and fixing it in a timely manner. They kept me up to date via text and calls. Super happy with the service.
Very smooth and easy experience.
Wonderful service; much appreciated. Thank you.
In my 5 years of going to Ron Tonkin, I’ve had a good experience. Everyone is very helpful, nice, and communicative with the services being preformed. I’ve worked with James a few times now and I want to give him a shoutout for his great customer service.
I am delighted to share my positive experience with my recent purchase of a new Acura TLX in May. I highly recommend this dealership to anyone in the market for a vehicle. The sales representatives are exceptionally knowledgeable and dedicated to assisting customers in finding the perfect car. I had the pleasure of working with Micheal Schuckmann and Joe Hughey, and I would like to extend special thanks to Micheal for his outstanding service. He not only helped me select the ideal car but also followed up with a call to assist me in setting up my Acura Link. Prior ...
Excellent attention to my needs, most attentive to my wishes and needs. I would recommend this group to anyone asking me !
Jose was an absolute pleasure to work with! This is our second Acura from Ron Tonkin and we could’t be more pleased!
Great service! Very friendly
Quality service from the Ron Tonkin Acura parts and service team. Needed to order OE wheel, Todd and his team got it ordered and here quick. Derrick and Chris in service took care of mounting and balance. I got there, paid for everything, and they help load everything onto my truck. In and out within 10 mins. Great people working here.
We really had a great experience buying our new MDX! Our sales consultant Trey Anderson was exceptional he knew every detail and answered all of our questions about vehicles and purchase process. Also the finance manager, Becki Burr walked us through the finance process, she was quick and made it effortless for us. She was amazing and knows the business. Overall this was the nicest dealership team we have ever worked with. Thank you! Randy and Jamee
I have always been an acura fanatic, I chose to come to this dealership b/c of its reviews, I have had the pleasure of owning 2 Acuras which I both got from this dealership Ray and Shawn are implacable salesmen. They heard me out and I left feeling comfortable and content. From financial team to maintenance team they all work as a team and it’s a great inviting environment to be around.
Jorge was great. Super service. Coffee and donut much apprecited. Thanks
Ron Tonkin Acura customer service is AMAZING!! They treated me like me and business mattered. They were prompt and very courteous.
Very fast and professional. Very personable staff. Overall, a very good experience.
Bought a vehicle here. Extremely pleased with the experience! It was easy and surprisingly smooth. Definitely recommend to friends and family and will be back in the future!