Customer Testimonials
Robert our sales rep was terrific and was so helpful and took great care of us! The buying process was easy and no sales pressure at all, highly recommend Ron Tonkin Acura!
Wonderful, no pressure experience buying a car at Ron Tonkin! Shawn Freeman was very helpful, from start to finish. I never felt rushed during the selection process, or dismissed when I had a concern. I love my car as well!
I had Derek (sorry if I’m spelling your name wrong!) as my service advisor. I needed to get my alignment fixed because it was thrown off moving up here from California. It took about an hour for my appointment, I was expecting a lot longer. He was very nice, welcomed me to Oregon & gave me a voucher for a car wash/vacuum since they stopped their service due to COVID. I thought that was really cool alternative route. I was nervous finding a new dealership to go to since the one back home, I’m good friends with ...
Very good and honest service. There was no attempt to sell any other service or parts that I did not need. Will come back again
Most wonderful staff. They were very helpful and went out of their way to find us a lender that would offer us a better interest rate. We ended up getting a loan at half the interest rate that other lender offered. They found us a newer vehicle that met all our needs, they really listened to what was important to us in a vehicle and made it happen. They stayed late to make sure we were taken care of and treated us with respect. Definitely recommend purchasing from them. We will back when ready to purchase again.
Always take great care of me and my Acura! Shout out to James who has been there for almost as long as I have been taking my car there! (10+ Years) Always professional and courteous.
My experience was very pleasant. I was brought surprisingly good vanilla coffee and the work and charges were explained clearly. I also felt pandemically safe. Thank you! I sure wish people would stop dinging my car. Also the Kaady car wash voucher was unexpected and sorely needed. Thanks!
Tonkin always shines, took care of the standard maintenance and tires this time. They are efficient and flexible with my schedual. I feel like they appreciate my business and that they never take it for granted.
The experience was quick and painless. James was forthcoming with information and the service was completed in a timely manner
Staff and service was really great! The gentleman helping me was very kind in answering all of my questions, as I’m not from the area and had a lot. Super efficient and would recommend.
Anthony V was very professional and did everything we asked. He went out of the way to make us happy.
My Ron Tonkin Acura experiences are consistently outstanding. From typical car maintenance to a bit more complex issues, they’ve honored their warranty, communicate very well, and are patient if I sometimes need a bit more detailed explanation of services. Also, I am a very tough customer regarding punctuality, and they’re never late - this really matters to me.
Was a great car lease experience. I worked with Ray Armstrong and would strongly recommend him. He was professional and very knowledgeable about the vehicles. Cameron in management even followed up with a call to see how I was doing with the car. See you in 36 months guys:)
I love Ron Tonkin Acura! They have outstanding customer service and met all of my needs. Thank you Derrick for providing such amazing customer service and will be back for any future service I have on my Acura RDXs!
James Schuermyer is awesome!
In and out. Sales person super friendly and helpful. Got what I wanted for the price I wanted!
Ron Tonkin Acura is an Excellent dealership to buy a car! No High-Pressure tactics necessary - they help you along the process & Great job, Anthony Valenzuela!
My tech did fantastic work.
Excellent, fast, friendly service as always!
Great service, appreciated you fitting me in at short notice
They completed the recommended repairs on my 2014MDX in a timely manner and gave me a gift card for a Kady car wash.
Great service, always kept me informed step by step.
Great experience with all of the staff. Was very happy with Shawn. He made it a very easy process.
Quick, professional service
My Acura TSX with nearly 180000 miles continues to be carefully and professionally maintained bt their mrchanics. Car continues to amazingly reliable thanks to your thorough evaluation and care.
I had a good experience at Ron Tonkin Acura, trading in my Honda CR-V and moving into a lease on an RDX. The facility was very clean and the staff helpful and friendly. My sales representative, Noah, arranged everything ahead for my day-of-contract/pickup, so they had me in, signed and out quickly. They also gave me a reasonable value on my trade-in. 5-star experience for sure.
replaced the oil in the engine and gearbox, very nice staff especially the man who took orders, quickly and conveniently. thank you team!!!
Good knowledge, professional customer care and service.
Didn’t expect my first car buying experience would be so smooth. Thank you! Ask Shawn, he doesn’t push. Gives all the information as it is.
I had a wonderful experience here at Ron Tonkin Acura from start to finish. I went by to test drive one of their used cars on lot - Honda HRV. I knew I liked the car but had ZERO intention on buying... a couple hours later, I had a new car. I had the pleasure of working with Anthony. He was approachable, easy to communicate with, and NOT in my face about sales in any way. He was educational and had a natural ease about him. 10/10 recommend Ron Tonkin Acura AND Anthony.
Very quick, courteous service. I always have a positive experience at Tonkin Acura!
Quick, friendly and efficient!
I am always promptly greeted by a professional and friendly team. The service is both thorough and on time. If there are additional items that are in need of replacement the Service Tech will let me know and provide costs along with timeline needed to make any additional repairs. There is never pressure to do so either. I’m given a print out of any future maintenance requirements that outline costs and time needed to complete maintenance. If need be I am provided a loaner car. My husband and I have been very pleased with the quality and level of ...
All dashboard lights had burned out after 20 years. They replaced them, in not as timely a manner as they usually do, but it worked for us since they gave us a loaner. Great service as usual!
Service fee might more expensive than local autobshop, but at least mechanics here are honest, know what they are doing and treat you in respectful manner. They charge 75$ for vehicle inspection, but to me, it is well worth money after getting scammed from a local auto shop.
James is great to work with. He took great care of my car! Acura Beaverton is the only place I will take my car for service. A
My car needed to be brought in unexpectedly and they kept me up to date with timing and costs, which included recommending what needed to be fixed because I did not want to repair everything based on the value of the car and the costs for all services. When my car was ready, I arrived to pick it up just after they closed, lights dimmed, and they still helped me get my car, which I am very grateful for. This service department has always been good to me.
Recently purchased a used CPO Acura. Walked in and test drove a couple vehicles. Had no issues and wasn’t pressured to buy. Weeks later I decided I’d go with a specific model and completed the purchasing process without issues, took about two hours. Mark Jensen was my sales specialist. He did a superb job and was on-point throughout the process. If considering an Acura, I highly recommend purchasing from Ron Tonkin.
Great customer service.
The service department was knowledgeable and James explained everything that I need to fix and I don’t feel any pressure he answered my questions so nice and I’m happy with the service!
I had Ron Tonkin Accra trouble shoot and resolve any electrical problem with my MDX today. I am very pleased with their service, very attentive, prompt and cordial.
My salesperson Shawn was amazing! He and James the finance manager were so kind, patient and transparent with me throughout the entire process. I feel so lucky to have gotten them especially since this was my very first time purchasing a car at a dealership. They were so easy going and helped me figure out the best deal I could get on my interest rate as well as on full insurance. They really went the extra mile and I can't say enough how much I appreciate and recommend them!
It was great! Great service!
Purchased a used ILX after inquiring about it the day of. From the first phone call, Gian was extremely helpful in getting us in to see the car the day of despite a busy schedule. We had spent the day at two other dealerships and didn’t have high hopes walking in, but we were pleasantly surprised at the way we were treated with efficiency, honesty, and flexibility. Gian and the team stayed late to close the deal and I was able to leave in my new Acura ILX! Business is business, but having genuinely kind people to deal with ...
Great customer service from Shawn F. and the team at Ron Tonkin, the finance team went above and beyond. I will definitely buy again from this dealership in the future.
Got a new RDX today!! Almost as exciting as my car, was the fantastic experience I had a Ron Tonkin Acura! Noah was great! Such an easy going guy, with no high pressure sales approach. He was fast and thorough, and got me out of there in 2 hours, as I had asked!! I would definitely recommend him and Ron Tonkin Acura!!
The service department here is great!
Great service!
Absolutely love the staff at Ron Tonkin. They are always caring and make sure they provide top notch service. We used the service department for our first oil change on the Acura TLX and the did an awesome job! One of the fastest oil changes we have experienced. Looking forward to any return trip to the service department because we know we will be taken care of! Thank you Ron Tonkin Acura!
Got the car I wanted but it took longer than it should have. Mark J was a great salesman and the manager worked with me on price a bit. They price used cars pretty competitivly so good luck getting it cheaper than advertised. Would have liked a little quicker process but it's been a while since I bought from a dealership so maybe 3 hours is normal.
They were very nice, helpful and fast in fixing my tire.
Always the best service. I made a next day appt using the on-line system which was so easy- and also scheduled a shuttle ride home while they worked on my car. I had an exact estimate of parts and work within a couple of hours and the work was done perfectly by the next day. The communication and response time is top notch. I am loyal to Acura largely due to my quality quality experience at this dealership.
Amazing service all the way around... straight to the point no hassle. Mark you’re the best
Just came to see Shawn for a second time purchasing an Acura vehicle and he was great! He really listened to my needs and I ended up getting an awesome car that fits me well! I highly recommend coming here to purchase. Started off 2021 just right!
Great experience working with Ray on the purchase of a used vehicle. Straight forward, no hassle pricing made it easy and quick.
This is the 9th car we have purchased at Ron Tonkin Acura. We keep coming back because of the people and friendly atmosphere. Mark and Cameron worked with us to make this a very pleasant car-buying experience. Mark is very knowledgeable and went out of his way to make sure we came away with the Acura we love.
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