Excellent service. Great loaner. Lots done but in and out in several hours.
Shawn was wonderful to work with, so kind and a good man. He listened to what we wanted, answered our questions and made the entire experience easy. Hands down the best car buying experience I’ve had and would recommend them to anyone.
Super easy process from beginning to end. Shawn Freeman was super helpful, friendly and responsive. Great experience!
Excellent experience in the service department for an oil change. Shelly answered my every question about other service recommendations and went out of her way to retrieve those recommendation printouts after I realized I didn't have them after leaving and will be mailing them to me. Thanks again
I appreciate the personal care, and the service that took care of all the points I asked for!
Great experience with their service department. Friendly staff, quick service, and comfortable environment to wait in.
Fantastic experience getting our new 2022 MDX! Mr. Ray Armstrong at Ron Tonkin Acura made our lease process so much easier and faster. Always professional and dependable. And the entire team was very friendly and reliable! This is our 4th Acura and we love it so much! Thank you so much for your awesome service! 🙂
Ray was our sales representative that helped us through our buying process. I would recommend Ray to help you with any questions you may have.
Price estimate was right on. Due to circumstances in my life, I couldn’t wait on my car, and they gave me a loaner which was so helpful. When I picked up, the service person I was working with gave me a clear, succinct information about what was completed. And he was kind and helpful! I’ve used Ron Tonkin Acura for service for over ten years and chavea JW ata had good service.
This place is awesome. The service advisor really helped make the proper decision of what service is crucial and which service i can wait on. Thank you ron tonkin acura. I will be bringing my service here from now on
I always come bring my suv to get service done at Ron Tonkin Acura. The staff are always very polite and helpful. They always let you know how long your service will take. I also like that they give me a paper with recommended services that will need to get done. I recommend bringing your vehicle!
Great service which is always timely, and we are always welcomed warmly and treated well by all.
Very professional and personable.
Everything went fast and smooth. I was seen immediately after I got there and the entire service took about 45 minutes. And the car was ready for me once I was notified service was complete.
Great experience! We recommend Ron Tonkin Acura to all of our friends and family!
The Tonkin team has done a great job servicing our MDX for the past 16 years and this time was no exception. Steve our service manager was excellent!!
Always fast friendly and reliable . Love the guys at Ron Tonkin service department especially the guys doing the work they keep my car running. Thanks guys
Quick service and very friendly.
Fantastic experience at the service department! They were ahead of schedule and checked in on me several times during my oil change. I appreciate the excellent service and kind, friendly staff. Also Shout Out to Shawn Freeman who sent me a super nice anniversary greeting celebrating the year anniversary of the day I got my car!
I’d buy more Acuras just to have them serviced here. Best service EVER. Thanks all!
The service department was wonderful. Very professional. My car was on time per the schedule they left me. I will continue to service my vehicle there. Great team!!!
Great to work with Deante. Very pleasant experience
Mark got us a quick and convenient appointment to have our car serviced. James was courteous and professional when I arrived. The service was done quicker than I expected and seems to have solved our problem. One of the better experiences I’ve had with a service department. Thanks!
Very happy with the service I received at Ron Tonkin Acura I went to a local repair shop and they quoted me a lot more money than I was charged at the Acura dealer Jeff took great care of me and what was needed on my car and I couldn’t be happier with the service I will be going back to Ron Tonkin for service in the future.
Just had a recall corrected and they were great about it. Even gave me a coupon for a free car wash, even though they did no make a cent off of me. When it becomes time for a new car I definitely am goin to see what they have to offer.
Incredible service all the way around. From my first visit meeting with Deante and his team at Acura, I felt great about the process. Communication, friendliness, and professionalism. Highly recommended!
It is hard to get a new car with the exact features you want these days but it was worth the wait. I had a great experience w Ray Armstrong at Ron Tonkin Acura in Portland. He kept me updated on the delivery and supply chain delays all the way until it came in. The entire dealership did a great job with everything from adding accessories, financing and review of features upon delivery. Very satisfied with my experience with Ray and his team!
Everything was great I was well taken care of
Very fast, careful and good experience!
Service advisor Jeff is excellent. Extremely patient, kind and will to help where he can. Mark, manager of service is willing to whatever it takes to get the job completed. I value their time and efforts.
I've been coming to Ron Tonkin Acura for 14 years now, both as a purchaser and for service. In that time, every single person I have encountered has been concerned, capable and engaging. I have a low tolerance for poor customer service whereas it has never been anything other than outstanding at RTA.
Ron Tonkin Acura is the best. We have brought our vehicle here for service for over two years. The staff at the service department are friendly and knowledgeable, the services are top notch and reasonably priced.
Jeff was awesome!! He was so helpful and explained how everything would go down. Great service and good customer service.
Shelley extended excellent customer care during my visit! I appreciated her friendly, clear and concise information regarding the service which was performed on my car!
My wife and I couldn’t have asked for a better car buying experience. The entire staff was super friendly and efficient. We certainly will recommend anyone looking to purchase! Thank you Ron Tonkin Acura!
Julian Woods was an amazing salesman very professional, made things so smooth kept up with all the information. He follow up with all my requests for my vehicle. Their team at Acura made everything smooth and easy transaction. They didn’t try to take an arm and a leg from you, everything was very transparent. Thank you Julian woods
What can I say? Deante was awesome! Man went above and beyond for us. Super helpful. Super friendly. Made the buying experience easy even with our 2 year old running around. He was easy to talk to. Felt like I have known him for years! If your in the market for a car ask for Deante. You will not be disappointed. Definitely felt more like a friend then someone just trying to sell me a car. Thank you again Deante
Every time I go to Acura, the customer service is exceptional! Today was no different. Thank you Steve for taking the time to walk me through the situation with my tires. Much appreciation as well to Mitch for helping me with my key batteries.
Had my Acura TLX serviced by them in a very timely manner. Everyone is always very friendly and make you feel welcomed.
I have been a Ron Tonkin Acura customer for almost 20 years. Each time I have purchased a vehicle from them they have exceeded my expectations. Yesterday I purchased my 6th vehicle (2022 MDX Advance) from Ron Tonkin Acura and they did it again. Shawn Freeman and the entire team were nothing short of amazing. I am a customer for LIFE!
Great Acura Professional service, always good explanations before work is started.
Very professional great service
5 star service as always. 🙂
Always great service! From the moment I enter the door to the minute I leave.
Very happy with my new Acura RDX. It's been exactly one week since I got it. It was a very positive and efficient process, from start to end. From arranging the test drive online to taking delivery. Very impressed with the car and the really great process. Special thanks to Julian and Jenny for making it such a smooth and stress-free process!
Great experience! Thanks to Shawn and Jolie for their help.
Always professional and dependable. Their loaner car system makes any work necessary more do-able. I strayed away but I have returned as I had some horrendous experiences with another local mechanic which will remain nameless. Ron Tonkin knows their stuff, knows my vehicle and I sleep better (and drive better) knowing they've done the service.
There are always great people who are professional, and speedy.
A little short staffed or mismanaged resulting in longer than usual/expected wait time to drop the truck off for a confirmed appointment. Other than that, all good.
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