Customer Testimonials
Friendly, not pushy, respectful and casual. Great facility. On time and helpful. In a word : human.
I couldn't have asked for a better car-buying experience! This is the third vehicle I've purchased from your dealership, and every single time, the experience has been amazing from beginning to end.
I walked in yesterday needing a new vehicle after being in a car accident that resulted in my previous MDX being totaled. Needless to say, it wasn't exactly how I had planned to spend my day, but everyone at the dealership who my dad and I interacted with made the experience so much easier.
Everyone treated us with the utmost kindness, respect, and professionalism. My ... Read More DealerRater - Nov 3, 2026
I couldn't have asked for a better car-buying experience! This is the third vehicle I've purchased from your dealership, and every single time, the experience has been amazing from beginning to end.
I walked in yesterday needing a new vehicle after being in a car accident that resulted in my previous MDX being totaled. Needless to say, it wasn't exactly how I had planned to spend my day, but everyone at the dealership who my dad and I interacted with made the experience so much easier.
Everyone treated us with the utmost kindness, respect, and professionalism. My ... Read More Google - Nov 1, 2026
Straightforward, pleasant process. No pressure. Barney and Ben were great to work with!
The experience was great the team didnt rush me at all I new what I wanted as soon as I walked in alexander was very helpful that place is spotless they offered me water and coffee well I went threw the process the vibe is very relaxing they listened to me didnt try and push anything else on me other then what I asked for I love my car I wish I had gotten an acura sooner! One of the employees actually seen me on the road when I was on my way home waved to me and honked his ... Read More Google - Oct 30, 2026
Joe and Xander were exceptional. Other employees were solid and did a good job. Because of these guys, they swung the deal and got me the car I needed.
Bryce was great. Super sweet and calm. He helped a lot with my decision to purchase at Ron Tonkin Acura
Buying or selling car at Ron Tonkin has always been a pleasure. both Ron and Dia the used car buyers are professional and effecient.
Many thanks to the amazing Shawn at Ron Tonkin Acura for outatanding service in the purchase of new vehicle. We appreciate your expertise, professionalism and strong communiction skills. Thank you also to Becki and Rich for your help and support through the process! A+ all around!
Normally, I am highly suspicious of car dealerships, not having good experiences in the past. my guard is up and I automatically assume they’re out to get every single dollar available.. However, I must give high praise to Dylan at Ron Tonkin Acura as he was relaxed and not pushy, listened intently, and understood what we were looking for and what our budget requirements were.
I can’t recommend Alex at Ron Tonkin enough! Moving to a new state and buying a car in an unfamiliar city felt like a lot to navigate, but Alex made the experience so much easier than I expected. From the second we walked in, he was friendly, attentive, and genuinely helpful. He took the time to understand what I wanted, made sure the car fit my needs, and answered every question we had without ever making us feel rushed or pressured. You can tell when someone genuinely cares about helping you rather than just making a sale, and that ... Read More Google - Oct 16, 2026
I had an amazing experience working with Alex. He truly went above and beyond to make the entire process smooth, stress-free, and enjoyable. The team was professional, patient, attentive, and genuinely cared about helping me find the right vehicle. I never felt pressured, and they took the time to answer all my questions and make sure I felt confident with my decision.
It’s rare to find someone who puts so much effort into making their customers feel valued. I’m extremely grateful for their outstanding service and would absolutely recommend them to anyone looking to buy a car. Thank ... Read More Google - Oct 14, 2026
They don’t give out part numbers for your own vehicle Edit: Cut the bull. Nobody would expect you to honor another suppliers part. You do not provide part numbers because you want a monopoly on marked up parts you resell. No other dealer has an issue providing a part number for a key fob. As a matter of fact, one of your competitors gladly supplied the part number, and they now have my business moving forward. What a shady and deceptive business practice you guys have. I will not buy another car from you guys ever again.
I bought a used car from a private dealer,who purchased the2020 ILX from Tonkin.Im having issues with slipping transmission and DEQ issues.After reading car fax on vehicle,Tonkin serviced the trans recently,not fixing the issue and selling the car.Now it won't DEQ.So I go straight to Tonkin to get to the bottom of issue.Pulled on to lot and approached by a gentleman says he was lot manager,he instantly reqinized the vehicle and got defensive and asked me to leave,he didn't sell the car to me,pound sand.I almost ... Read More Google - Oct 13, 2026
I bought a Acura that I had for years paid off with no problems, years later when my Acura started having problems I took my Acura to Ron Tonkin Acura for repairs where I ended up having to take it back over and over and over again… repeatedly once I started taking it to Ron Tonkin Acura even when the same issue was diagnosed twice asking for more money for repairs that I ended up disputing it and getting it waived however I still ended up paying thousands of dollars on repairs of my Acura with all receipts only for ... Read More Google - Oct 12, 2026
Ethan was friendly and not pushy. I can recommend another experience with Ethan.
Unfortunately, we were mislead a bit about the price when I asked via text for a flat rate all fees bundled, the manager confirmed "Yes, we are all in on the price.", then we were told about $600+ more in fees after.
We were told the rebate was not available anymore through the state, but when I called the state office, they confirmed yes plenty of rebate funds are left.
We were not informed of the tear underneath the car (which is really hard to inspect ... Read More Google - Oct 11, 2026
Buying a new or used vehicle can be stressful, but Ethan was pleasant and easy to work with, as were the rest of the fine folks at Ron Tonkin Acura. Special thanks to Ethan for making the trek out to our house to sign papers on our driveway!
Just wanted to say thank you to everyone who helped me on Saturday. I flew out from California to buy a car and they made it so easy and smoothly to do the process. Alex, the sales manager and financing person all were great. Thanks Alex for being patient and helping answer all my questions. Thank you!
Dylan made our purchasing experience effortless on our end. He was a pleasure to deal with. He understand what we were look ong for and found it at another dealership and sent us details before we got back home. Then drove the 230miles to pick it up for us the next day.
Great experience! No pressure…it didn’t take a ton of time which was nice as well.
If you want a knowledgeable, detailed no pressure experience ask for Ethan Kim! He takes the time to find the car that will fit your needs.
He was very through in helping us with the decision to purchase our car. Enjoyed conversing with him.
Super nice and very patient, wasn’t in a rush to get the sale
Great customer service, all of my questions were answered in a very polite and knowledgeable manner.
I came in yesterday to look at a Honda accord and Alex helped me every step of the way, he even drove with me to my house to grab my down payment during the test drive. Becky in finance was fantastic as well my father is the co-signer on my old vehicle and she worked with us both and I was able to pick the car up today. Could not have asked for a better experience as a first time buyer. Thanks to the both of you!!!
Long time Acura owner. Went in to trade out a 2022 MDX and downsize. Was a great experience with Brett all around, no hassle, no pressuring into add-one we didn’t want or ask for. Reasonable trade value and fast in/out experience with financing legend Becki. 10/10 recommend.
When I went in, I was half expecting to leave without a vehicle. Even though I’ve been through the process before, I was anxious and worried that I wasn’t gonna be able to see this through. Alex Gonzalez was encouraging throughout the whole appointment and assured me every step of the way! Allowed the space for me to be myself fully without judgement and was patient with me when insurance set up was dragging. We left knowing we were in good hands and if the need for a car arises again, I’ll be giving Alex a call!
Had a great experience purchasing our new, to us, vehicle. By the time we got to the dealership Milo had the car up and waiting for us, he then took us on our test drive. We drove in city, curved roads, and on the highway so we could really see how the vehicle handles. He was very friendly and not pushy at all. This dealership worked with us so we could purchase this dream car. If I am ever in the market for another vehicle I will come to this dealership first.
Super great dealership!! Worked with me in so many ways to be able to get the car I wanted with having bad credit!!! Every single staff there was so friendly and funny and downright great people to interact with!! Shout out to Dylan he was our guy!
Great experience here. From sales to finance the folks were friendly and low pressure! Would highly recommend. Ask for Ethan Kim!!
Brett was very enjoyable to work with. He was knowledgeable and low-key during the buying process. The day after the purchase he followed up with a phone call to see how I was doing and helped walk me through configuring different system settings and syncing up my phone to the cars computer system.
Perfect experience . Great job Dylan
I have been dealing with Ron Tonkin Acura for a very long time and find them to be very, very good. And I will be back when it is time for my next upgrade.
Was a good experience and great service. Alex Gonzalez was awesome to work with while going through the process for our car. The man deserves a raise.
I had an absolutely amazing experience at Ron Tonkin Acura! Starting with Milo, he took my calls, answered all of my texts sent photos, answered every question, and sent videos. I test drove the car loved it and purchased it all within a 24 hour period In addition shout out to general manager, Rich. And literally the BEST finance manager I’ve ever met in my life —Dave. This team is absolutely fantastic. I highly recommend this dealership. Thank you so much for a beautiful car !!
3rd vehicle I’ve purchased here, every buying experience has been top notch! In my humble opinion, the best dealership anywhere. Sales and service.
Alex did an amazing job helping us narrow down our options to a vehicle I am very happy with. I highly recommend working with him and the team at Ron Tonkin Acura.
Went in looking for a vehicle. Alex let us test drive 2 vehicles and was knowledgeable on the history of both. Great overall experience from Alex and his team
Very nice people to deal with! The process was quick and easy.
Ethan was exceptional!! Not only did he get me my dream car but he was just as excited about selling it to me as I was buying it!! Great sales experience and fast delivery!! I love my new to me Mercedes Benz!!!
Great experience with Dylan and Becki! They were both friendly, helpful, and made the whole process really easy. Definitely recommend them if you’re looking for a car!
Five stars doesn’t feel like enough for the experience Dylan gave me. From start to finish he was kind, straight with me, and completely no nonsense. I came in knowing exactly what I wanted and how I wanted my deal structured, and Dylan respected every bit of it. No games, no pressure, no talking over me.
He was honest with me at every turn, which is rare in this process. He knew my 2026 ADX A-Spec AWD inside and out and walked me through every little detail I needed to know, from the features down to the things most people ... Read More Google - Sep 6, 2026
Worked with Liam at Ron Tonkin Acura. Superior customer service and great knowledge. Great price and trade in was top notch! Would recommend him and dealership if you want a great experience buying a car. Thank you!
My husband and I were looking to add a Toyota Sienna van to our business. While I am always leary of dealing with sales staff, I reached Shawn at Ron Tonkin Acura in Beaverton. We found him to be a genuine and honest man who really cared to see that our needs were met. He showed us a used vehicle that fit our needs for low miles and a price that fit our budget. Hopefully we will be picking it up tomorrow, and look forward to finalizing our business with Shawn, who will not be forgotten, and leads our list ... Read More Google - Sep 4, 2026
Dylan was great to work with! Enjoyed the experience.
This was an easy, smooth experience. Bryce Bordes was kind and patient got us exactly what we asked for. Would buy from here again!!
I had a very good experience here! I traded in my 2010 Chevy Cobalt for a 2016 Prius, and they helped me every step of the way! Shout out to Dylan Browning, he made me feel super comfortable, and was transparent and friendly throughout the whole process. The whole staff was very friendly, and I will recommend this dealership to friends and family!
Milo helped us get the car we were looking for and worked with us on the price and we made a deal. Overall amazing experience working with Milo
The entire event was seamless. From Shawn in sales ( best salesman I have wver worked with and I’ve been buying cars since 1996) to Dave in finance. If you are ever in the market, go no further this is the top team to work with. From arrival to departure, I have waited longer to board a flight at PDX. These two gentlemen should be what other dealers train their sales and finance staff to be.
(Translated by Google) Excellent service, thank you Milo. (Original) Excelente servicio gracias Milo
I had a great experience buying my first vehicle here. Milo Flores helped me every step of the way and making sure I was getting a fair and honest price. I would recommend this dealer ship to anyone who is buying there first car.
I had a great experience buying a used car here, Bryce went above and beyond to get the car ready from the shop early for me to test drive, and was super knowledgeable and helpful but not pushy at all. It was a great experience and I’m super happy with my new to me car!
Respectful, professional, excellent service with attention to detail and attention to customer input and support. As a repeat customer & owner of several Acuras, I am very satisfied.
Rough experience.. you have salesmen telling me my offer isn’t aggressive enough but their trucks been sitting around collecting dust.. pivot to another dealership unless you have no other choice
Don't believe the first price to give you they want to add different things like whatever they think of Orchard that they said they were charged and other items service department not easy to
The service department made it quick and easy to schedule maintenance and actually get the work done.
Liam and Joe and team were great! A very positive experience. I would highly recommend!
The rep I worked with, James, was professional and very knowledgeable about my RDX. Thanks for completing my service quickly.
Staff were very helpful and stayed over on a Friday night to get us in a car. Ethan our sales person was a pleasure to work with. We would buy another car here without hesitation.
Comfortable waiting area. The work was completed ahead of time. I was kept informed of progress.
I was really impressed that Bryce went above and beyond by showing a video of the car before I drove out to see it. It was a great no presence experience dealing with Bryce. Also dealing with Dave was a great experience too. I felt really comfortable that the dealership offered me this used quality with exceptional quality that you can’t find at a lot of other dealerships where the car’s history is a mystery. I would definitely recommend dealing with Bryce for your next car purchase.
Bryce was an outstanding sales representative. He spent the time needed to help us decide which trim level would be best for us. His product and technical knowledge were excellent. He made sure we fully understood the operation of the RDX the set of all features. His approach was attentive with excellent people skills. No pressure regarding the purchase decision, he just made sure we had all of the information we needed to make a decision. The finance manager and general manager were also top notch professionals. We highly recommend Tonkin Acura.
Always friendly and responsive. Good listeners and helpful with my questions. Never feel pressured or rushed.
My wife and I went to Ron Tonkin Acura to look at the Acura MDX. I pointed out the red one to my wife. Salman our salesman grabbed the keys and unlock it for us. Right away we test drove it, and my wife loved it. This was on a Sunday and we really were not expecting anything. We already had a car that we were leasing and we didn't think we could get out of it. Salman show us some numbers and well my wife walk right out the door. On Monday I got a call from Salman ... Read More DealerRater - May 21, 2026
I bought my Acura RDX here and the whole experience was easy and even fun. We worked with Sean and he was great. Three years down the road I am still having routine service work done here as well. They are very thorough and upfront, check with you every step of the way regarding what they see that needs to be done and a price estimate for it with no pressure. Derrik was my service agent and he was great! I love my car and I love the service I get at this dealership.
Ron Tonkin Acura left the radiator EMPTY after radiator fluid change
Professional, friendly, respectful, informative and on time! New facility clean and fresh, very nice. Our service advisors have always been the best, James and Shellie.
The staff was timely, welcoming and efficient. They explained the service clearly as well as recommendations.
Good service..I have used Ron Tonkin to purchase cars and service cars for over 15 years and would always recommend them.
Derrick, your personal service was the best. A 10 in my book. At Acura, for which I have been a customer for 20 some years, it was always the little things that counted and made the value stay so high. I was caught by surprise this week when without notice, I received a first time charge for changing out my mounted snow tires. Then when I got home and unloaded the tires I found the simple plastic wrapping to be torn and extremely dirty. It was just the change in the little things that made me wonder if my customer support was ... Read More DealerRater - Dec 5, 2025
Just purchased a car yesterday at Ron Tonkin Acura. The process was incredibly smooth and easy! I felt like I was taken care of the whole way though. Becki was the absolute best and made sure I was 100% happy and comfortable with my purchase and the details, she explained every step of the way!
Outstanding service every time, for over 30 years. Derrick and staff communicate throughout the service process and their professionalism is unmatched. The service staff is a big reason why I stick with Acura.
Ron Tonkin Acura (RTA) stands behind their word! They told us they would do some necessary repair work that was not apparent to anyone when we bought the car from RTA a couple of weeks before. They not only did the repairs but ALSO provided a loaner car, ALL at no charge. We MOST HIGHLY RECOMMEND Liam Orrick, our Sales Consultant, Sahal Husein, Finance Specialist, Rich Villastrigo, General Sales Manager and especially DIYA SHARI, Director of the Pre-owned Vehicle Department, for their honesty and integrity. 5 stars are NOT ENOUGH!!
I’m really satisfied with the great job the service department at Ron Tonkin Acura did in my car. It was a great experience and wonderful customer service cervice!
I’ve had the best experience with the service department at Ron Tonkin Acura. The whole process is seamless and smooth.Plus my car runs great.
Why would I pay you a NON REFUNDABLE $1000 deposit when your competitors Acura of Salem or Eugene have refundable deposits?
This was my first service visit on my new Acura purchased in May, and if this is typical of what I can expect from Ron Tonkin, then I fear I’ve made a terrible mistake. Confusing and contradictory communications from the start. Long response time on status inquiry. The notification that the car was ready for pickup arrived 10 minutes before closing.
When I picked it up the next day, I got a block away from the dealership before realizing that the car was running on fumes with the range meter indicating I had 2 miles left -- the car was *not* ... Read More Google - Sep 18, 2025
My wife and I were very pleased with the customer care the sales person and sales staff gave us.
The service department of this dealership is amazing! The car is running pretty smooth now.
The service was efficient and thoughtful. I feel my car is ready for safe travels. Derrick was great to work with as he explained the process clearly, and he even speedily fixed a kink in my phone
I love my mdx and I like my customer services from Ron Tonkin . I buy more cars from Ron Tonkin and services from them too. The best customers service! Thank you!
Always a positive and an accommodating experience at Ron Tonkin Acura. Took my car in for service and was completely in a timely manner.
Ana was great. But the manager will obnoxiously go on a long rant about buying a warranty u already said no to though. After not budging on the price of the car at all. And then they’ll send u off with the car while the gas tank is literally on empty. And the next morning the front suspension starts squeaking which I didn’t hear on the test drive, interesting. Also the engine splash shield is missing from the car which I didn’t notice either.. oh well. To top it off they have porta potty’s for bathrooms. ... Read More Google - Aug 28, 2025
Excellent service. Car delivered as promised All pending issues were explained with no pressure to fix
Not very pleasant, staff wasnt very friendly, and i was given a quote of $ 287 and person who was there on the day of appointment charge me $ 350. I told him about quote but he seemed didn't even care to keep words of one of his coworker, and on the top i do all my service at ur place and every time i leave this place with sour feeling no matter what. I truly believe u guys have plenty of room to improve,
We visited on Saturday, 6/21 to look at a new MDX after a car accident left us driving a RAV4 rental. No one greeted us and when someone finally approached us, he immediately assumed we were there for used cars.
We explained we were looking to purchase a new MDX, but he simply pointed to one parked far outside, in the pouring rain. We had our baby with us, and when we asked if he could pull the car under the roof, he said it would “take a few minutes” and didn’t offer an umbrella or any accommodation.
We had ... Read More Google - Jun 21, 2025
Tristin B. And Bryce were great to work with. They were not pushy. They answered all my questions and text quickly and on negation's very respectful. After purchasing the car Tristin spent time to show the features before driving off the lot. The car was also very clean before we took possession. Financing was explained in detail before signing. Thank you for all the time everyone spent with us. I would most definitely buy from again.
It was the BEST experience I’ve ever had at a dealership. My salesman, Christopher Chertude was so professional, knowledgeable and listened to what I was really looking for and wanted in a car. He’s one of the kindness person I’ve ever met. I knew right at the start, he truly cares about the customer. He gets the highest rank that there is… to me salesman of the year! I also spoke with Becky and Joe and I give them high regards.
Great communication and service. Shawn Freeman treated us very well. A very professional and easy experience
Super friendly and easy to work with. Service is great and I'm buying my next new Acura there in a month- started the process and had a test drive.
Purchasing this car was so quick & easy! Very knowledgeable & friendly staff. I’d recommend anyone looking for a car and wanting a sress/pressure free environment go here!🤩
Everyone is always very courteous and helpful.. I have been going to this dealership for twenty years and would recommend them highly.
Don't buy a used vehicle from them if it's not an Acura and expect to have them to service it because you bought the warranty. Oh and don't buy the warranty. Service department is afraid to touch any car that is not an Acura. I guess their skills are very limited or they don't want to deal with the warranty that they sold me. I canceled that warranty. I took it to Accurate Auto. They did an inspection and found the issue. It didn't cost me much to fix. I'm sure it would have ... Read More Google - Apr 25, 2025
Too expensive, over priced service
The service was horrible on the tire rotation. They scratched our wheel and did not offer any solutions. There was an argument with the service manager and he could have at least offered touch up paint or something. They weren’t willing to put the customer first. We bought the car off the show room floor 6 months ago and paid CASH!. The tires have never been rotated and those marks around the lug nuts were not there before. We were not satisfied.
Tristan contacted me the day I left an email to inquire about the car. He then sent a video of the car and continued to reach out to set up a time to test drive. Our experience at the dealership was quite pleasant, negotiations were done quickly and thoroughly explained. Becky handled the financing like a true professional. Everyone we dealt with was kind and respectful and the detailers did a great job getting the car spotless for us. I would highly recommend Ron Tonkin Acura.
Great salesman. Big push from finance to purchase unwanted extras. Great communication from sales as I made a deal through the internet.