Shawn Freeman was very helpful was in an out in half hour or so and he is going to deliver the car to me and sign papers too cool! Now I own a Audi......
Amazing service! In a time and age where customers service is non existent, Ron Tonkin service brings hope! Will always service my car here. Take care of your customers and they’ll always be back.
Very accommodating for there customers and quick service...
This was a 10/10 experience for me. I had the pleasure of being assisted by James who was very efficient and we got right down to the problem with my vehicle and it was fixed less than 24 hours! I’m thrilled and anyone who comes to this location will definitely have the same experience as I did. Thanks for everyone’s help!
These guys have my business for nearly 20 years. Have known James LaFleur all through these years Today it was Shelly from service that I interacted with. They as as dependable, friendly, accommodative, detailed and accountable as ever. Highly recommended.
Courteous and professional service. Life is better when you have a mechanic you can trust.
Absolutely 10/10 recommend going here. I worked with Jolie (like Julie but with an O) she was absolutely wonderful. She listened to what I wanted and lined up 5 cars for me to test drive one day. At car #3 I knew I didn’t need to drive anymore and that I had found my new commuter car. Was an amazing experience I will recommend her and this location to anyone who asks where they should go. I was daily driving my 2018 Chevy 2500HD and was paying $2k+ a month in fuel. I kept my truck but got a 2013 accord as a commuter ...
They were great in giving me a time that worked for my schedule and got me in and out quickly. Their service people are knowledgeable, helpful and courteous.
Service was excellent. No pressure. Service was done in a timely manner.
I don’t believe my wife will send me out for another Oil Change by myself!! However, I’ve been in the market for a 7-seater hybrid for a while and one just happened to be at Ron Tonkin Acura…a 2019 MDX with only 12K miles on it! Couldn’t pass it up. I was especially grateful that Jonathon, our salesman, was more than willing to drive the car, and the paperwork for my wife to sign, up to Vancouver. Looking forward to driving my new ride around town!
I’ve been a customer for years and it never ceases to amaze me, the outstanding customer service - regardless of who I’m working with. In this case, Shelly was my Service Advisor. The moment I arrived, she greeted me at the door with her great smile. I even received a text from Shelly with a video of the technician walking me through his review of my car (filter, tires, etc.)!! Too cool! I anticipated being there for more than an hour but Shelly had me out of there in less than hour. Not to mention, she was so ...
130K miles and going strong.
Stopped in to get a headlight bulb replaced. Fast and friendly service!
I don't believe in luck, I believe in trust and understanding, I've been with MRS Clarice Haynes for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few months and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like MRS Clarice Haynes is not an easy task and my advice for you all is to come over and join her. contact her directly on her ...
Really appreciated James’ communication through the process of repairing my car and the thorough work the team did to get my car back up and running. Thank you!
Fast comprehensive service, courteous service advisor
Deante Hopkins was very helpful, no pressure, and very engaging. Very happy with the transaction.
I like getting my service done here. It’s a bit pricier than other places but the advisors are always friendly, the service seems personalized and I know that they will take care of my needs. Thank you Acura Service Team!
We just purchased an MDX from Ron Tonkin Acura. It was an all around great experience. We live up in Washington and our salesperson Jole drove the car up to our house for my husband to test drive. We were able to complete a lot of the paperwork online so when we showed up the next day everything was ready to be signed. I would highly recommend our salesperson Jole. By far the best experience we have ever had purchasing a vehicle.
I had an absolutely no-fuss experience when I bought my NSX from Ron Tonkin Acura. They made the process quick and easy, and I was in and out of the dealership in no time. There was no pressure to buy add-ons or extras, and the salespeople were friendly and helpful. I would definitely recommend Ron Tonkin Acura to anyone looking for a hassle-free car buying experience.
James the Service writer was knowledgeable and friendly. I was also particularly impressed by the video detailing work that the car needed. As a visitor from out of town, I can be sure that the car was well cared for. My home dealer needs this level of service
Just had my MDX serviced. Ron Tonkin Acura alway does a great job. They tell me exactly what to expect. Never any surprises here. Thanks.
My service with Acura has always been excellent. They are very efficient and helpful. I wait in a very comfortable area while my car is being serviced.
Great customer service. Everyone was very polite and professional.
Ron Tonkin Acura has an efficient and friendly service team. Communication is clear and not pushing extra services. Nice culture to see in a car dealership.
Excellent service!! The sales team is amazing!!
Purchased my RSX here in 2002. Still have the car in 2022 and serviced here all these years. Great service and good staff to meet your auto needs.
Very pleased with this experience from start to finish. Jeff was great - he kept in touch, gave great advice about what was urgent and what could wait, and got me in and out quickly. This was my first time getting service at this dealership and it's such a huge improvement! Very happy to have made the move over here.
Working with Ray Armstrong and Becky at Tonkin Acura, was a great experience from the first contact to getting the keys. Used to be a car buying experience was a grim process, they have changed that. I would recommend working with Tonkin. I certainly will.
Great service! Great coffee machines! Great people. I have always had a great experience there. James helped me last time and he is excellent! They even hook you up with latest loaners if needed.
Noah and Deante were great! Made the process super easy. Very accommodating with my busy schedule. Exceptional customer service. Thank you! I’m thrilled with my new vehicle.
We had a vehicle serviced to include flushing and exchange of power steering, transmission, and rear differential. Everything was completed in less time then originally estimated and at quoted price. We were kept informed of status throughout serving and made very comfortable while waiting for the services to be completed.
I have always been happy with the services I have received at Ron Tonkin. I live in Gresham, which is a long drive, and I am always able to make an appointment at the time that is convenient for me. The service that I have done is always explained to me and I have always been satisfied.
Very fast friendly service.
Noah and Rich made this experience great! Their customer service was fantastic. Would definitely recommend.
Deante was AMAZING & the Acura team there in Beaverton rocks! My overall experience was a very pleasant one and I LOVE my new car!!
We arrived early and they got our car right in. We even left with our service completed by the time of our appointment. Jeff was a great service advisor with fabulous ink sleeves.
Great service from the service department. Things were explained clearly, loaner vehicle was great. Thanks RTA!
Great service! They fixed all my problems and made my car work in two days. It only took two days because of the parts. Great customer service too!!!!!!
Very relaxing transaction. We knew what we want. Test drive the vehicle. It met our satisfaction. Paperwork was quick in less than two hours.
Great car! Deante and Joe great team!
We had an extremely positive and fun experience buying our 2022 RDX from Ron Tonkin Acura. Everyone we encountered was friendly and helpful. In particular, Deante Hopkins, our sales consultant was easy to talk with, knowledgeable about the automobiles, and went beyond expectations as he spent the major part of the day making sure we were satisfied with our purchase. He encouraged us to keep in touch with any questions we may have about the operation of our car.
Ask for Shawn Freeman if you're looking to buy a car here. We came to drive what was probably the cheapest car on the lot. Despite this, Shawn who assisted my wife and I was wonderful to work with. He was gracious, accepting of our budget, candid and straightforward, and he didn't try to spin all of our dislikes or concerns in some positive "sales" light, and (THANKFULLY) didn't patronizingly agree with everything we said. He was just genuine and frankly, as a result, I really wish I was in the market for something new ...
Shelly in the service department was a joy to work with! She answered all my questions & made getting an oil change fun! I loved that they sent me a video of them working on my car for a status update! I love my Acura!
We bought our 2009 Acura MDX brand new here in 2009 and got a screaming deal. I know this because my brother does wholesale fleet auto sales and has access to the same at cost numbers that the dealers have. He said he couldn’t do any better. We have taken our car here for service ever since. I have compared the quotes here to local mechanics and the prices are about the same. They have kept our ‘09 MDX in excellent working condition and we are very happy with the high level of customer service and professionalism offer here.
Outstanding service and communication as I have always received from the Acura service team.
The best car buying experience I have ever had! Noah Crise was amazing to work! I highly recommend this dealership. Absolutely no pressure. I will definitely purchase here again and recommend to my family and friends.
Text notifications of status, including a video from the mechanic. Great service
Accurate. informative professional and helpful.I worked with Derrick and he kept me informed of the progress on my repair. I was loaned a beautiful 2022 MDX to drive that was great too! Highly recommend
Very friendly and professional despite a unique situation and the fact that I was mistaken about my appointment time and showed up late. They still accommodated me. Very happy with the service and will continue taking my older Acura there for its maintenance needs.
Excellent service – friendly and professional. Highly recommend!
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